Rabble AI Destination

Rabble AI is an advanced AI platform that provides a simple and unique way for SaaS companies to understand their customers based on behavioral patterns in their existing engagement data.

Rabble securely ingests mountains of SaaS product engagement data through API or other data connections, analyzing it through hundreds of proven AI/ML models. Our platform instantly creates an affinity map that identifies where customers are on their journeys, such as if they are product qualified for upgrade or cross-sell, or potentially at risk.

This destination is maintained by Rabble AI. For any issues with the destination, contact the Rabble AI Support team.

Getting started

1. From your workspace’s Destination catalog page search for “Rabble AI”.
2. Select Rabble AI and click Add Destination.
3. Select an existing source to connect to Rabble AI.
4. Go to the Rabble AI Data Source, click Connect on Segment Integration to find and copy the API key.
5. Enter the API Key in the Rabble AI destination settings in Segment.

Supported methods

Rabble AI supports the following methods, as specified in the Segment Spec.

Page

Send Page calls to Rabble AI for analysis. For example:

analytics.page();

Segment sends Page calls to Rabble AI as a pageview.

Identify

Send Identify calls to Rabble AI for analysis. For example:

analytics.identify("userId123", {
  company: "Sample Company, Inc.",
});

Segment sends Identify calls to Rabble AI as an identify event.

Track

Send Track calls to Rabble AI for analysis. For example:

analytics.track("Login Button Clicked");

Segment sends Track calls to Rabble AI as a track event.

Engage

You can send computed traits and audiences generated using Engage to this destination as a user property. To learn more about Engage, schedule a demo.

For user-property destinations, an identify call is sent to the destination for each user being added and removed. The property name is the snake_cased version of the audience name, with a true/false value to indicate membership. For example, when a user first completes an order in the last 30 days, Engage sends an Identify call with the property order_completed_last_30days: true. When the user no longer satisfies this condition (for example, it’s been more than 30 days since their last order), Engage sets that value to false.

When you first create an audience, Engage sends an Identify call for every user in that audience. Later audience syncs only send updates for users whose membership has changed since the last sync.

Settings

Segment lets you change these destination settings from the Segment app without having to touch any code.