MoEngage (Actions) Destination

This destination is maintained by MoEngage. For any issues with the destination, contact the MoEngage Support team.

Benefits of MoEngage (Actions) vs MoEngage Classic

MoEngage (Actions) provides the following benefits over the MoEngage Classic destination:

• Data Consistency. Data consistency between device-mode and cloud-mode. Earlier, data sent from device and cloud-mode would sometimes be mismatched with duplicated properties - this has now been fixed.
• Better Mapping. Using MoEngage Actions, you can now map incompatible properties with MoEngage-compatible properties. This significantly reduces your development bandwidth.
• Region Support. Support across all data clusters. Moengage provides an option to choose your Data Region where your app is present.
• Better Configuration. There are additional configurations for the JavaScript integration like custom Service Worker.

Getting started

1. From the Segment web app, click Catalog, then click Destinations.
2. Search for MoEngage (Actions) and select it.
3. Click Configure MoEngage.
4. Select an existing Source to connect to MoEngage (Actions).
5. Finish the setup.

6. Configure the settings. See the table below for more information.

   Field Name	Description
   Name	The name of the Moengage destination such as MoEngage prod, MoEngage test.
   App Id	Navigate to Settings > API > General on your MoEngage dashboard to access the App ID.
   App Key	Navigate to Settings > API > General on your MoEngage dashboard to access the App Key.
   Endpoint Region	This is your MoEngage data center. Read more.

7. Enable the toggle option to Enable the destination and click Save changes.

Default Mapping

Destination Settings

Available Actions

Build your own Mappings. Combine supported triggers with the following Moengage-supported actions:

• Track Event

• Identify User

Track Event

Send an event to Moengage.

Track Event is a Cloud action. The default Trigger is: type = "track"

Click to show / hide fields

Identify User

Set the user ID for a particular device ID or update user properties.

Identify User is a Cloud action. The default Trigger is: type = "identify"

Click to show / hide fields

Testing the integration

1. Navigate to Connections > Destinations> MoEngage.
2. Go to the Event tester tab.
3. Test your track and identify methods.

If successful, the data starts flowing into your MoEngage account in 3-5 minutes. You can log in to your MoEngage dashboard and go to Test & Debug > Recent events to verify.