Engage customers on trusted native channels

Activate personalized experiences on native channels, like email, WhatsApp, SMS, MMS, and push notifications on a single multichannel marketing platform.

Illustration: Channels

Multichannel marketing on a single, scalable platform

Easily identify, target, and launch campaigns for users who are most likely to convert or take a desired action across all your customer channels and journeys.

Personalize across all channels with a unified customer profile

Unlock the full potential of your marketing strategy by harnessing clean, unified data that's optimized for AI and personalized messaging across every channel.

Increase ROI with AI-powered multichannel campaigns

Enrich your campaigns with CustomerAI to build more targeted audiences and personalized campaigns to increase ROI.

Understand your campaigns with advanced analytics

Maximize multichannel campaign performance, track engagement rates, and gain actionable insights to optimize your strategy and drive conversions.

Craft data-driven email campaigns that drive results

Unlock the potential of your email marketing by quickly crafting single send and automated lifecycle campaigns within multichannel journeys to achieve your acquisition, conversion, and retention goals.

Send with confidence

With emails powered by Twilio Sendgrid, you get unparalleled email deliverability, reliability, and security measures to ensure your emails reach customers seamlessly.

Unleash the power of AI

It's now easier than ever for marketers to improve email headlines, images, and calls-to-action with AI-powered suggestions optimized to drive engagement with the click of a button in our drag and drop or HTML editors.

Illustration: Data Driven Email Campaigns

Drive revenue with SMS and MMS marketing campaigns for each stage of your customer journey

Distribute timely and relevant marketing messages and offers to drive leads, sales, and loyalty with native SMS and MMS.

Scale you can trust

Twilio offers enterprise scale and connectivity to power all of your SMS and MMS messaging, allowing marketers to focus on creating stronger relationships with customers.

Delight customers with MMS

Create visually engaging text campaigns that grab customer’s attention and increase brand awareness by sending multimedia messages, including images, videos, and audio, directly to mobile devices.

Illustration: Drive Revenue

Send push notifications to capture the attention of mobile users

Leverage push notifications to deliver a wide range of messages, including product updates, special promotions, personalized recommendations, event reminders, and more.

Instantly make contact

Make sure your customers never miss important updates or offers — push notifications offer immediate and eye-catching messages that are proven to capture your audience's attention.

A complete mobile experience

Push notifications can easily be integrated into multichannel journeys alongside your email, SMS, MMS, and WhatsApp campaigns or within standalone journeys to engage mobile users.

Illustration: Send Push Notifications

Deliver personalized, real-time WhatsApp experiences on a global scale

Reach new markets, create meaningful relationships, and grow your brand presence natively with WhatsApp messaging.

Deliver a seamless WhatsApp experience

Twilio operates as one of the largest Business Service Providers in the WhatsApp partner ecosystem, with onboarding support, Professional Services and tools to help scale your WhatsApp use cases.

Future-proof your WhatsApp marketing

Build your marketing strategy on an exponentially extensible and easy-to-use, developer-friendly platform that allows your team to integrate with the marketing technologies you use today and will need to adopt in the years to come.

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Illustration: Deliver Personalized Experiences

“Segment has empowered the marketing team to experiment and ship without the tech team being involved at each stage. Our marketing campaigns are now powered by first-party data, so we can actually build campaigns that we know customers will find helpful.”

Clément Tardy

CMO at Cyclofix

How Cyclofix leveraged Twilio Segment and Twilio Engage to cut acquisition costs to zero and boost customer retention

Getting started is easy

Start connecting your data with Segment.