Gist
Live chat & marketing automation platform
Communicate with your leads and customers using live chat, in-app notifications, email, Facebook, Twitter and more.
Uses behavioral data about your customers for segmentation and targeted messaging.
Automatically routes conversations to appropriate agents based on topics or triggers.
Integrates with helpdesks, CRMs, and collaboration tools so chat messages are enriched with relevant user data.
How Gist works
The most popular way to install Gist without using Segment is to copy a Gist-generated javascript snippet into the head tag of your website. There are also Gist plugins available for Wordpress and Shopify, for users with websites powered by those platforms.
This snippet is the direct link between your Gist account and your website. Features such as live chat messenger, Gist’s opt-in form widgets, the “Visited a page” trigger found in automation, and making calls to Gist’s JavaScript API all depend on being able to communicate back to your JavaScript snippet. Gist recommends installing your JavaScript snippet even if you don’t think you will be requiring its functionality.
Get more out of Gist with Segment
Instead of uploading your lists or relying on lead forms as your only way of capturing contacts, Segment keeps all of the customer data in your Gist workspace up to date automatically. Using Gist with Segment saves you time integrating different sources of truth into the system (since you can just turn on Gist from your Segment dashboard with no code necessary) and keeps all contact data records synced and up-to-date across systems in real-time.
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Integrate Gist with Segment
Segment makes it easy to set up Gist.