Acoustic (Actions)
Multichannel marketing without all the hassle
Automate campaigns and messages across SMS, mobile push, group messaging, email, and social media based on real-time customer signals and intent across the customer journey.
Trigger promotional and transactional messages based on customer preferences and behaviors to support onboarding, customer activation, cross-sell, and re-engagement strategies.
Scale personalization and treat your customers as individuals with an automated view and understanding of the customer by pulling real-time behavior like intent so marketers do not have to manually segment users and audiences.
How Acoustic Works
Acoustic Campaign is a multichannel marketing tool for B2C consumer brands dedicated to engaging their audience. Developed to cater to the diverse needs of contemporary multichannel marketers, the platform leverages customer data, real-time behaviors and signals from the brand’s owned channels, websites, and apps, and other data sources enabling marketers to personalize the journey based on each customer’s preference and behavior. The integration with Twilio Segment allows marketers to quickly and easily gain access to all customer data so they can easily and quickly trigger messages, automate campaigns, and build segments so each interaction is purposeful, every message is personal, and every journey leads to meaningful relationships.
Get more out of Acoustic with Segment
When you use Acoustic Campaign with Twilio Segment, you gain the ability to access real-time insights throughout the customer journey, empowering you with the timely information needed to deliver personalized digital experiences. All the data flowing through Twilio Segment will be shared automatically with Acoustic Campaign so you can gain access to all the necessary customer data you need to quickly understand your customer and focus on optimizing and executing your strategies, instead of spending time trying to pull in all the data manually. The combined forces of Acoustic Campaign and Twilio Segment help you unleash your creativity, hyper-personalize with more speed and ease, and streamline your MarTech stack without constantly relying on disparate solutions that leave gaps in your understanding and visibility of your customers. Additionally, capture the signals and behaviors after each campaign to supplement your view of the customer and optimize your next campaign and engagement efforts.
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