Enable customer insights with Twilio Segment
Transform your business intelligence with Segment, empowering your teams to use real-time, accurate customer data for smarter strategies, enhanced growth, and increased customer satisfaction.
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Join the 25,000+ companies using the Segment platform
With comprehensive customer insights, create personalized campaigns that are cohesive and actionable in real time.
Self-serve analytics | Data science modeling & advanced analytics
Convert disjointed data into actionable insights and precise predictive analytics enabling personalized customer experiences and informed business strategies.
Implement real-time data governance and validation with Segment, establishing a trustworthy foundation for generating actionable insights and sophisticated modeling.
Measure the ROI of your engagement strategies accurately with Segment, from marketing campaigns to product investments, all while enhancing campaign effectiveness and customer satisfaction.
Get instant customer insights that are accessible organization-wide.
Pulling data manually can bottleneck your business, delaying critical decisions. Segment helps you collect and clean data from any source and create unified customer profiles that are accessible to every team in your organization.
Empower your teams with immediate access to clean, consented customer data and seamless integration with your existing analytics platforms accelerating insights and enhancing decision-making.
Segment provides more than just data access; it equips each byte with the potential to unlock insights, guiding more informed decisions across your organization.
Leverage out-of-the-box data science and analytics for personalized experiences that boost revenue and customer loyalty.
Segment simplifies the process of converting an abundance of data into precise, actionable insights that elevate customer experiences and drive revenue growth, making advanced analytics and data science a snap.
CustomerAI Predictions streamlines predicting future behavior and identifying key audiences primed for engagement, by leveraging predictive lifetime value (LTV), purchase likelihood, churn, or other tracked events, enabling personalized experiences without tapping technical teams.
Segment simplifies the training and activation of machine learning models by providing real-time, identity-resolved customer data that can be easily ported to your data warehouse.
Make the most of your customer data using Segment for real-time analytics and predictive modeling. Our platform ensures that every decision is backed by up-to-the-minute data, enabling you to stay ahead in delivering personalized customer experiences.
Leverage CustomerAI Predictions to simplify data science for your marketing team. Easily predict behaviors, fostering intelligent, predictive strategies and campaigns that proactively enhance growth and customer satisfaction.
Break down data silos with Segment's unified customer profiles and transform fragmented customer data into a single, coherent view—empowering your teams to make strategic, data-driven decisions.
From startups to global enterprises, see what businesses have achieved with the Twilio Segment customer data platform.
Twilio Segment is a critical tool in your tech stack to enable customer insights and analytics. Connect with a Segment expert to learn more about why 25,000+ companies choose Segment's CDP.