The number of anonymous and logged-in visitors that you track with Segment.
Up to 1,000
Base includes 10,000
Custom volume
Throughput Limit
Your customer data comes in the form of API Calls and Objects. Free and Team plans include up to 250 API Calls and Objects per MTU. The vast majority of Segment customers use well under these limits. Business plans are eligible for custom limits.
The number of teammates that can access your Segment workspace.
10
10
Unlimited
Payment Method
—
Credit Card
Invoice
Contract Length
—
Annual or Monthly (save up to 20% annually)
Unlimited
Support
Email/Web support
On-demand videos and documentation
Get up-and-running quickly with developer documentation and on-demand training.
Dedicated Support
—
—
Available
Customer Success Manager
Customer Success Manager may be included based on your annual agreement. Please ask your Account Executive for details.
—
—
Available
Advisory Services or Professional Services
Custom advisory services and professional services packages available. Please ask your Account Executive for details.
—
—
+ Add-on
Uptime SLA
Guaranteed API uptime.
Security
Account Security
Protect your workspace with personalized security settings.
Multi-factor authentication
Provide an additional layer of security beyond your username and password. When logging into Segment, users will also enter a code from their mobile phone.
Single Sign-on
Centrally manage your policies for access with Single Sign-On (SSO).
—
—
Granular roles and user permissions
Control access to your sources and workspaces with fine-grained permissions to manage how your teammates interact with your data.
—
—
Certifications
To learn more about Segment's security and privacy program, and certifications and attestations.
HIPAA-eligibility
Store and manage PHI within your workspace.
—
—
+ Add-on
Regional Segment (EU or US)
Segment offers regional infrastructure in both Europe and the United States.
—
—
Add-ons
Business
Advanced data governance
Take control of data quality with intuitive data cleaning features and real-time validation built for enterprise scale.
Ready to personalize customer experiences? Check out CDP plans
Segment’s complete, extensible, and scalable CDP enables your business to create unified profiles, build audiences, and orchestrate personalized journeys and enhance experiences with warehouse data.
Collect and unify real-time events with customer data in the warehouse
Enrich and activate unified profile data to downstream tools
Govern data for quality and compliance
Enable marketing teams to:
Manage and customize unified profiles
Create and manage audiences
Orchestrate customer journeys and campaigns
FAQs
To get an idea of your MTU count, add your monthly active users to the number of anonymous visitors you get per month. Some tools also call this metric "Monthly Unique Visitors."
Yes! There is a 14-day free trial for the Team plan. To try the Business plan, please contact us.
No, you’re responsible for accounts that you register with Sources, Integrations, and Warehouse providers, whether they are paid or free.
If you are on the monthly billing plan, your bill may fluctuate each month based on your user activity. The annual plan allows you to purchase MTU at a lower rate. Exceeding the allotted MTU count on annual plans may incur additional charges.
Yes! Segment connects to your existing data warehouse and pipes in data collected from your Sources. You don't have to worry about the ETL or maintaining the data pipeline.
Protocols, Unify and Twilio Engage are offered as an add-on to your Segment plan. contact us to learn more about what plan is best for you.