Smartlook
Qualitative Analytics with Screen Recordings
Provides user session recordings and replay
Advanced filtering options & custom recording segmentation
Sharing recordings
Scroll, click and movement heatmaps
Automatic event tracking, Javascript errors & comprehensive events management
Ability to add custom events & properties for advanced evaluation via event breakdowns - advanced events segmentation
Enables definition of conversion funnels with complete customer journey recordings
Global data analysis overview via Dashboard & custom tiles
Supports user identification methods
How Smartlook works
Smartlook is a qualitative analytics solution that enables complete user journey & engagement analysis for websites and mobile apps. On websites, Smartlook achieves this by collecting user data via simple Javascript snippet. The script collects core browser telemetry data and user client data. Smartlook then processes the data and enables user evaluation within the unique feature set; including, full customer journey recordings, events, funnels and heatmaps.
Additionally, Smartlook allows for advanced data collection via Smartlook API, like: custom events, custom click props and user identification. Though, to properly setup the advanced data collection you’ll need direct code access.
Get more out of Smartlook with Segment
Smartlook-Segment integration allows Segment users to deploy Smartlook snippet & enable advanced data collection with ease. All users have to do is choose the integration from the Segment Catalogue and input the Smartlook API key. This integration will allow users to send all Segment predefined custom events and data directly to Smartlook. In practice this enables users to visualize and evaluate specific events they collect within Segment. For example why users are idling on that cart screen and not converting. With Smartlook and Segment you’ll be able to get instant answers to all your user behaviour questions. It is that easy.
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Integrate Smartlook with Segment
Segment makes it easy to set up Smartlook.