Crisp
All-in-one Customer Support
Enable a shared inbox that centralizes multiple channels into one inbox: emails, chat, telegram, messenger, Instagram, WhatsApp ...
Make customers more autonomous by providing self-service content using our knowledge base
Automate the boring stuff using our chatbot and email automation software
Push data from Crisp to other apps you love
How Crisp works
Crisp is a client-side integration which needs to be inserted into your site or your mobile app as JavaScript, or as SDKs for iOS and Android. You can use integrations such as WordPress, Shopify or Google Tag Manager to install it too. To send customer data and events into Crisp directly, you’ll need to implement event tracking alongside duplicate tracking for advertising pixels, email marketing tools, and analytics tools for example. It’s the same problem when you want to push data out of Crisp, you have to use APIs or connect to tools such as Zapier to trigger custom workflows.
Get more out of Crisp with Segment
Crisp is a destination for Segment. As a destination, your customer data in Segment can be piped directly into Crisp so you can begin personalizing the customer experience without any coding skills.
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Integrate Crisp with Segment
Segment makes it easy to set up Crisp.