Grow revenue with Twilio Segment
Use complete, real-time profiles and AI to anticipate customer needs and power personalized experiences that boost retention, improve loyalty, and grow customer lifetime value.
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Join the 25,000+ companies using the Segment platform
Break down data silos to build a deep and unified understanding of every customer across all online and offline sources.
Customer needs aren't static, so your customer journeys shouldn't be either. Segment's real-time customer profiles, dynamic audiences, and journey orchestration ensure your multi-channel experiences can respond when new customer signals emerge.
Identify which customers are primed for purchase and which products they’re most inclined to buy without needing to tap technical teams.
With the combined power of CustomerAI Predictions and CustomerAI Recommendations (Beta), you can easily identify and launch personalized ads across platforms, targeted to audiences based on their likelihood to purchase specific products, brands, categories, and more.
Access all of Segment’s real-time profile data in your warehouse to build machine-learning models that unlock even more upsell and cross-sell opportunities to drive repeat purchase and increase lifetime value.
Segment combines the power of unified customer data with powerful audience segmentation, journey orchestration, and AI to help marketers deliver relevant, trusted, and timely experiences that grow customer lifetime value at every step of the customer journey and across any channel.
How to design a multi-step re-engagement campaign with Journeys, a feature within Twilio Engage.
Watch how Twilio Segment’s customer data platform empowers businesses to deliver personalized omnichannel engagement at scale with AI.
Learn how zeroing in on customer retention and doubling down on existing software, like a CDP, enables companies to achieve business objectives with fewer resources and less ad spend.
From startups to global enterprises, see what businesses have achieved with the Twilio Segment customer data platform.
Twilio Segment is a critical tool in your tech stack to boost cross-sell and upsell opportunities. Connect with a Segment expert to learn more about why 25,000+ companies choose Segment's CDP