Innovative healthcare and life sciences organizations build personalized experience that improve outcomes with Segment.
Make data driven decisions that can transform care management
Build
Create personalized patient experiences with timely and impactful interactions across the care journey.
Engage
Leverage real-time customer Profiles to build Audiences based on patient or member data, and engage them on their preferred channel.
Transform
Give relevant context to every team in your organization, with data they can trust, and start a continuous conversation with customers.
Define, detect, and validate data quality violations and enforce privacy controls.
Trust
Automate and scale data quality best practices with Tracking Plans to power your tools with clean, reliable data.
Empower
Align your teams and tools with secure and consistent patient, member or clinician data.
Protect
Simplify compliance with automated data governance and real-time sensitive data, including PHI and PII, screening.
Uncover key moments in the care journey that impact retention and health outcomes
Collect
See the complete view of your patient or member by unifying data across web, mobile web, apps, support and offline interactions.
Understand
Identify traits of your patients and members and uncover key triggers along the care journey that impact engagement, retention and health outcomes.
Centralize
Centralize and scale access to high-quality, secure data and deliver it to the tools and internal teams that need it.
Security Highlight
Industry-leading Security & Compliance
Twilio Segment is HIPAA-eligible and able to receive, maintain, and transmit PHI on behalf of our customers in the healthcare industry. Segment is able to sign BAAs for managing PHI, or PII that should be treated as PHI.
Data-Driven Strategies for Growth: A Guide for Healthcare Businesses
In this guide we cover why healthcare leaders should consider a customer data platform (CDP) to create better patient interactions across the care journey.
Access the guide
Use Segment to integrate with internal systems and best-in-class tools
See the complete view of your patient or member by unifying data across web, mobile web, apps, support and offline interactions.
“We lean heavily on Segment today to identify our consumers and their profile traits, what makes them them, and what kind of journey they are on.”
Christine Li
Director of Marketing TechnologyIn sales driven in 2021 YTD by direct-to-consumer
Getting started is easy
Start connecting your data with Segment.