Catch up on the insights
Connecting with customers in more meaningful and effective ways is top of mind for businesses around the world. Our curated three-day virtual summit showcased how your business can leverage trusted data and real-time customer profiles to drive the new era of customer engagement forward.
From Communications to Connections: Personalization in the AI Age
As AI continues to gain traction, having a strong data foundation that drives AI results will be the key differentiator for companies. This is why we believe the future of customer engagement lies at the intersection of data, communications, and AI. A unified platform that captures every interaction and builds comprehensive customer profiles is essential to delivering seamless, personalized experiences. Watch our keynote session with Thomas Wyatt, President of Segment, and Bala Krishnan, Senior Vice President of Marketing Technology at Fidelity, to learn more about Twilio’s vision. Discover how companies are leveraging customer profiles to drive personalization in the age of AI.