The Customer Data Maturity Book

How the World’s Biggest Companies Win by Unlocking Customer Potential

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The world’s biggest companies - Amazon, Netflix, etc - have set the gold standard for data-driven customer experiences.

For years, few had the same resources to build the same level of data infrastructure themselves.

But this has changed.

Using hard-learned lessons working with thousands of businesses, from SMB to the Fortune 500, this book outlines a blueprint for implementing customer data strategies to rival industry titans.

It’s the definitive blueprint for any business navigating the most important business model shift of our time.