News

The latest and greatest news from Twilio Segment

Find our latest company updates, events, and product releases.


News

A New Era of Data-First Customer Engagement is Here: Twilio Engage is Now Generally Available

Robin GrocholNov 2, 2022
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Twilio Segment extends real-time CDP to unlock AI and power dynamic customer engagement that adapts to every customer at scale

Twilio Segment deepens companies’ understanding of customers with upcoming Segment B2B Edition and Zero Copy Architecture, and activates 1:1 customer engagement at scale with new predictive and generative AI.

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Powering personalization with customer-aware generative AI

Discover how Twilio’s integration with OpenAI’s GPT-4 can power new generative capabilities that deliver personalized, customer-aware experiences at scale.

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IDC Commentary: Twilio Announces CustomerAI: Expands Google Cloud Partnership with Google Generative AI and CCAI Native Integration with Twilio Flex

IDC comments on Twilio’s CustomerAI capabilities, predictive and generative roadmap, and new industry partnerships with Google, AWS, Databricks, and Frame AI.

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Announcing Twilio Segment's Exciting New Partnership with Contentful: Powering Data-Driven Personalization

Announcing a new partnership between Twilio Segment & Contentful to revolutionize omnichannel customer engagement through data-driven personalization, offering businesses the ability to create tailored content experiences and optimize the customer journey

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TikTok + Twilio Segment: A match-made for marketers

The integrations between Twilio Segment and TikTok let you leverage real-time data and precisely target audiences on TikTok for effective advertising campaigns. This leads to deeper brand connections, improved brand recall, & increased product discoveries.

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Our new Databricks partnership: What it is and why it matters

Twilio Segment partners with Databricks to develop a bi-directional integration that will help customers unlock more AI potential

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Twilio Segment broadens multichannel marketing capabilities, analytics and other features that will ensure your customer data is AI ready

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Ensuring your data is AI ready

Segment’s customer data platform (CDP) collects, cleans, and activates AI-ready data so businesses can ensure AI applications are more precise, intelligent, and impactful.

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Introducing Delivery Overview: Gain full visibility into your data pipeline

Introducing Delivery Overview, a new feature in Segment that offers complete visibility into the data pipeline, enabling users to understand, troubleshoot, and debug event delivery for optimal data management.

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